Agent FAQ

The duration of an inspection depends on the size and condition of the property. On average, a standard home inspection takes about 2-3 hours. Larger or older homes may take longer. On larger homes we will deploy multiple inspectors to finish the inspection inside of 3 hours. If you will be arriving later then 2 hours, please let us know so we can ensure the inspector is there when you arrive.

Cap City Property Inspections delivers a detailed an easy-to-read report that includes:

• Mobile friendly reports!
• High-quality photos of key findings.
• Videos of findings in our report.
• We use Thermal Cameras and Moisture meters during inspections.
• Reports are typically delivered in 24 hours. 
• Same day reports on request! Got a tight deadline? Let us know.
• Amazing bedside manner.
• Descriptions of the property’s condition.
• Recommendations for repairs or maintenance.
• An outline of any immediate safety concerns or potential future issues.

The report is typically delivered within 24 hours of the inspection. Same day reports are available on request. Got a tight deadline? Let us know!

Yes, all Cap City inspectors are fully licensed and insured in the state of Ohio. They adhere to the standards set by the Ohio Division of Real Estate & Professional Licensing and maintain continuous education to stay updated with industry changes.

Of course Cap City emphasizes thoroughness, attention to detail, and client communication. Of course our inspectors are experienced professionals with deep knowledge of the local housing market in Columbus. Of course we use modern technology, including infrared cameras and moisture meters, to ensure accurate results. You should expect that from any modern inspection company.

But, Cap City PRIDES itself on our service first approach. The answer is Yes, just tell us your question! You will not find a home inspection company that is more dedicated to amazing customer service than Cap City. We hate the word no. We despise it. We live to exceed expectations. AND, if we ever fall short of that ideal, please let us know!

Ways we have gone above and beyond for clients:

• Revisiting properties to write letters for underwriters because of appraisal issues.
• Revisiting properties to look at remedy repairs.
• Deploying additional inspectors to complete inspections quickly. Need 2 buildings, 12 units inspected in 3 hours? We do that.
• We always have an inspector available on Saturdays and Sundays. Book them before someone else does!
• Dedicated account manager. That’s right, we’ll give you a cell number that you can call or text any time or any day with any issues you may have.
• We go far! We inspect where you sell. Let us know about that far away inspection, we’ll find a way to fit it into our schedule.
• Want a sneak peak at the report? How about we send you a copy 1 hour before your client gets it so you can be the prepaired professional that your client wants. Just ask.
• Need a vendor? We have a whole list to give you. We’d love to add your favorite vendor to that list as well.
• Supra access. Of course. No need to meet us a properties to provide access.
• Got a nervous nelly? Need someone on the phone for FORTY FIVE MINTES plus to talk about the report? We do that.

In short. Our answer is yes. Just tell us your question. (Thank’s Uncle Cam)

Scheduling an inspection is simple:

• Online: Anyone can book their inspection online anytime day or night.
  • www.capcityinspect.com/schedule
  • 74% of our inspections are scheduled online from the convience of your phone.
  • When you click schedule you are SCHEDULED! On our calendar, we’re already setting up access.
• Phone: Inspections can also be scheduled by calling our office during business hours. 614-654-6632
• Email: We receive request for inspections via email all the time. Just email Office@CapCityInspect.com

Cap City offers inspection packages for as low as $417. That price goes up based on size and age. Year to date for 2024 our average client spends $583. We do offer discounts for our legacy agents and during various times of the year. Ask your account rep for the latest info and discount codes.

Clients should always be confident with the inspection company they have chosen. That’s why we never ask an agent to sell us to their clients. We tell them to simply look at our online reviews to decide if they are comfortable using us for their home inspection. Although… It may take some time to read over the 1,000 online reviews that we currently have!

Cap City Property Inspections primarily serves Columbus and its surrounding areas, including suburbs like Dublin, Westerville, Hilliard, Grove City, Worthington, Delaware, Marysville and more. We also have inspectors in Dayton and Cincinnati! Our motto is we inspect where you sell. If you have a deal way out there let us know, we’ll find a way to make it work.

YES! We are always here to answer your questions. Please reach out to us with any questions you may have at any time. We are here for you.